Communication

A significant time of working at the office is spent on the desk. Most tasks done on the desk is sending emails, talking on the phone or making documents. I think almost half of work is related to communicating with people. I have received lots of emails and calls from those who get involved with our exhibition programs or the Taekwondo demonstration event. Not only that, effective communication with staffs in the office is very important as well. Staffs share ideas, solve urgent issues together and make event schedules to avoid events clash each other. Communication skills are one of the key elements to complete tasks successfully. Sometimes I thank my Organisational Psychology lecturer for letting me know this with theories in the class. The lecturer kept saying that once I would apply the theories into my working environment and then the class is worth it. The theories can be applied very often.

While I am communicating with performers, artists, venue hirers or my boss, it is important to confirm the issues that might cause confusion in the future. For example, when we offer an exhibition with artists, we did not assure the location that their artworks hung. We informed the possible areas that the artworks would be hung and the artists agreed with that space. After we locate all the artworks in very specific positions, the artists came to the venue on the installation day. We decided to put one of the artists work in a certain area, which is within the space where we indicated to the artist before, but the artist was not happy with hanging the works in that certain part of the space. It took some time to negotiate with the artist and we finally ended up with satisfying location for both sides. Then, I realised that we could lessen all this time consuming if we had confirmed the specific location earlier with the artist. I hope this lesson will be helpful when we organise the Taekwondo demonstration event.

Good communication and confirmation is the way to work effectively and successfully.